For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at https://thecpp.uk/.
“Service” refers to the Company’s services accessed via the Site, in which users can learn about the work of The CPP, find a local herbalist, find events and book tickets to attend CPP seminars.
The terms “we,” “us,” and “our” refer to the Company.
“You” refers to you, as a user of our Site or our Service.
INFORMATION WE COLLECT
The College of Practitioners of Phytotherapy collects “Non-Personal Information” and “Personal Information” in the categories described below.
Enquiry data, correspondence data and customer relationship data
The College of Practitioners of Phytotherapy may process information contained in any enquiry you submit to us regarding our services and products (“enquiry data”). If a user contacts us via email or via a contact form, the personal information transmitted by the user is automatically stored.
The personal information may include:
(1) the user’s contact information
(2) the user’s name
(3) the metadata associated with the communication
(4) and information contained in communications between the user and The College of Practitioners of Phytotherapy.
Such personal data transmitted on a voluntary basis by a user to The College of Practitioners of Phytotherapy are stored for the purpose of processing or contacting the user, managing our relationships with customers, keeping records of communication with the user, and promoting our products and services to customers.
The College of Practitioners of Phytotherapy may process information that relates to transactions, including purchases of goods and services, that the user enters into with us and/or through our website (“transaction data”). The transaction data may include:
(1) the user’s contact details
(2) the user’s bank card details
(3) the transaction details with regards to the purchase
In order to process the transactions on our website we use the following third party payment services provider: Square. The details of how the user’s data is processed by Square can be found here, https://squareup.com/gb/en/legal/general/privacy#cookies.
We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding your payments and dealing with queries relating to your payments and refunds.
HOW WE USE AND SHARE INFORMATION
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
Legal purpose of the processing of personal data
RETAINING AND DELETING YOUR PERSONAL INFORMATION
The personal information that we process for any purpose or purposes will not be kept for longer than is necessary for the expressed purpose. We will retain your personal data as follows:
- legally we must retain member details for 6 years
- all other data is held for a maximum of 1 year.
YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)
If you are a resident of the EEA, you have the following data protection rights:
- If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing firstname.lastname@example.org.
- In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information or request portability of your personal information.
- You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing email@example.com.
- Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
LINKS TO OTHER WEBSITES
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of significant changes to this policy by email or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
This website is owned and operated by The College of Practitioners of Phytotherapy. We are registered in the United Kingdom.
DATA PROTECTION OFFICER
Our data protection officer’s contact details are: Ben Knowle, Worth Wookey, Wells, Somerset, BA5 1LW.